OPTIMIZE GDS® TECH™
Cigarette lighter adapter (CLA)
Hardwire/step down converter chargers
Outlet plugs
Cigarette lighter adapter (CLA)
Hardwire/step down converter chargers
Outlet plugs
Cleaning is the only maintenance that should be needed. We recommend using the IntelliSkin® contact brush to clean the GDS® contacts on the bottom of your IntelliSkin® sleeve to prevent any loss in functionality.
The dock will need to be replaced. Contact us for details regarding possible warranty coverage.
It is unlikely the case and the device will not be separable, even if damaged. To remove your device, using a little more force than usual might be necessary.
The connector should be removable by yourself or by a device technician. Take some degree of care to ensure no damage is done to the device when removing the connector.
Most fluids will not cause any damage to Intelliskin®. However, there could be a film or a coating that could diminish or stop electrical signals from passing through the dock to the skin if there is a residue that is left on the bottom of your IntelliSkin® sleeve. Clean with warm soapy water and gently brush for most fluid residues.
There is no such thing as Type-A power delivery. However, there is “fast charging” that leverages the USB 2.0 standard. These are proprietary technologies developed by the chip and device manufacturers such as Samsung, Qualcomm, Huawei, and others.
A device that supports the USB-IF PD protocol and a charger (with a connector or cable) that supports the USB-IF protocol.
Check to ensure that the charge indicator is showing on your device. If not, check the power supply to the charger to ensure that power is being provided. It’s possible that it could be a bad fuse, loose wire, etc.
If the charge indicator is showing charging, but the battery state appears to be getting lower, check the connectors on the dock and charger to make sure they are fully seated and connected. Make sure the contacts on the Intelliskin® connector are clean and ensure there is no debris in the dock where the pogo pins are located. In addition, check to make sure that there is nothing that could be coating or preventing the pogo pins from making solid contact.
Power delivery is a digital communication standard that enables the device and the charger to communicate and agree upon the maximum capable charging current and voltage that they both can provide/accept. USB Type-C power delivery is implemented at one or both ends of the cable. The goal was to create a faster, safer charging standard that allows for up to 100W of power of a standardized cable as opposed to a “proprietary” cable.
Tablets and phones typically have different batteries in terms of capacities. Tablets have larger batteries, most times due to their larger physical size and larger displays. Temperature needs to be safely regulated and monitored, which is why most tablets and phones today have a maximum input power of ~20W or less due to concerns about heat generation in the battery pack from the charging process.
